Dr. Carole Bennett, VP of Talent Management and Development at Sutter Health: Fostering an “Every Day, Everywhere” Learning Culture

“The pace of change is just so rapid right now and that requires people at all levels throughout the organization to be agile and to continue to learn and grow,” says Carole Bennett, vice president of Talent Management and Development at Sutter Health, a twenty-four hospital system serving Northern California. In addition to building an ‘every day, everywhere’ continuous learning culture to keep employees up to date, Sutter Health also needs to solve for the workforce shortages plaguing the industry by preparing the internal workforce for new roles. “Part of what we're really trying to do is help people map their career aspirations and then provide development opportunities so that they can achieve those goals,” she shares with Futuro Health CEO Van Ton-Quinlivan. Studies show this grow-your-own approach results in higher employee retention and satisfaction, and also gives a boost to recruitment efforts, which Bennett has seen first-hand. As for new employees, they engage with Sutter Health University, the organization’s learning arm, which Bennett believes is helping the system become a talent destination. Spend some time learning from this leading voice in employee development as she illustrates the important role of mentoring and coaching, describes how learning opportunities build agility and resilience, and offers tips on how to gain leadership support for learning resources.